General Inquiries

For questions about accounts, billing, feature availability, or everyday platform usage, please use the options below. Our team routes each message to the most appropriate specialist to ensure a precise and swift response.

Email: [email protected]

Alternatively, you may submit the General Inquiries form to direct your message to the correct department.

Developer submissions

Opoje welcomes API integrations, app publishing opportunities, and partnership proposals from developers and technology vendors. To expedite review, please provide structured, concise information.

Email: [email protected] with the subject line "Developer Submission" as an alternative to the form.

Use the form below or attach supporting materials to your email to assist our Partnerships team in evaluating feasibility, scope, and timeline.

Response times

We strive to acknowledge and route every message promptly, with transparent expectations on resolution timelines.

• General inquiries: Acknowledgement within 1 business day; substantive response within 2 business days under normal volume.
• Developer submissions: Initial review within 3–5 business days; final decision within 5–7 business days, subject to complexity.
• Security and uptime concerns: For critical issues, please mark the subject as “Urgent” and we will triage within hours and escalate to the on‑call engineers as needed.

Note: These targets may shift during peak demand. We will proactively communicate any material delays to the contact provided.